Vacant job

Taxi Gotland is looking for a traffic controller for 50% with fixed morning and/or afternoon shifts. The role is a central part of our daily operations and involves real-time operational responsibility. For the right person, there is an opportunity to expand the position in the long term.

As a traffic controller, you will be responsible for directing and distributing rides efficiently and correctly. You will work in our booking and traffic management systems and ensure that school and airport taxi transports are carried out according to plan. The job requires structure, decision-making ability, and the ability to prioritize under time pressure.

Responsibilities:

– Manage and adjust bookings in our systems and via phone

– Direct traffic and allocate rides according to established guidelines

– Monitor booking status and make operational decisions

– Coordinate school runs and airport taxi transports

– Handle customer feedback according to routine

We are looking for someone who:

– Works methodically and follows procedures carefully

– Is confident in making decisions even under pressure

– Has good system knowledge

– Has good local knowledge

– Communicates clearly and professionally on the phone

– Is available to work extra shifts if needed

Experience in traffic management, logistics, or transport operations is an advantage.

We are looking for a person who wants to take responsibility and contribute long-term to stable and professional operations.